Cookies & Privacy Policy

Effective Date: 26/06/2025
Applies to: All users (merchants, customers, and visitors) of www.salesnap.biz
Contact: connect@salesnap.biz

Company: Hazail IT Solutions

At Salesnap, we are committed to protecting your privacy. This Cookies & Privacy Policy explains how we collect, use, and protect your personal information, and how we use cookies on our platform.

By using Salesnap’s website or services, you agree to the practices outlined in this policy.

We collect the following types of information:

When you sign up or use our services, we may collect:

• Name, email, phone number

• Business/restaurant details

• Billing and payment information

To improve our services, we collect:

• Pages visited

• Time spent on the site

• Order activity and click behavior

• Device, browser, and IP address

We store conversations and messages made through our platform (e.g., automated WhatsApp orders) for service performance and quality improvement.

We use your data to:

• Provide and manage your access to Salesnap features

• Communicate updates, offers, or changes to your account

• Improve platform performance and user experience

• Process payments securely through trusted gateways

• Ensure compliance with legal and regulatory obligations

We do not sell or share your data with third parties for advertising.

Salesnap uses cookies to enhance your experience on our platform.

Cookies are small files stored on your device that help us remember your preferences, track usage, and provide a faster experience.

• Essential Cookies: Required for core functionality (login, dashboard access).

• Performance Cookies: Track visitor behavior to improve site speed and performance.

• Functionality Cookies: Remember user settings (e.g., language or layout).

• Analytics Cookies: Help us understand traffic patterns via tools like Google Analytics.

You can manage, block, or delete cookies via your browser settings. Please note, disabling cookies may impact the usability of Salesnap features.

• Your data is stored securely using encryption and access control.

• We implement industry-standard security measures to prevent unauthorized access.

• Payment information is processed only via secure, PCI-compliant payment gateways.

We retain your information only as long as it is necessary for providing our services, complying with laws, or resolving disputes.

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Opt out of marketing communications

• Request data portability or a copy of your stored data

You may send a request to connect@salesnap.biz for any privacy-related queries.

Salesnap may update this policy to reflect changes in technology, legal requirements, or our services. We encourage you to review it regularly. Continued use of the platform means you accept the revised policy.